Success Stories
#1 - Security You Can Count On In today’s climate, background checks, fingerprinting, and security clearance through the FBI and Office of Homeland Security are becoming the norm for employers. GMG services many large educational and government agencies that require such high-level security checks. The administrative work of screening and interviewing staffers -- just to allow them entrance into the buildings -- can be quite challenging. But GMG excels at meeting this demand; we have the highest reputation for clean staff records. Our high approval rating means government agencies continually call us back for more work. They like what they see in our immaculate cleaning and seamless handling of administrative security clearances. That’s why GMG continues to expand our client base, servicing more schools, colleges, and government agencies.
#2 - Longevity - Ten Years and Counting What does it take to keep a major global retailer for over a decade as a client? GMG bends and flexes to fit our client’s needs. Like other retailers, our client is subject to the ebbs and flows of the market. With one phone call, GMG is Johnny-on-the-spot to adjust to their service requirements. Whether this means reducing the number of days we dust or personnel hours we provide in their buildings -- or increasing services to meet current Bay Area green and composting standards – GMG responds immediately. For 10 years and counting, this prestigious retailer has never once sought bids from other janitorial vendors. Instead, they have renewed year after year with GMG, consistently ranking us one of their top vendors. That’s a ranking we work hard to keep.
#3 - Large Projects A large utility company was desperately unhappy with its janitorial vendor and hired GMG. The challenge? The company wanted the same exact start date for all 50 of its buildings. What could have been logistically tricky instead went off without a hitch. Long before the start date, GMG had everything in place: staffing and supervision; walk-throughs, so we knew each building thoroughly; working keys, security cards, and codes; training sessions for staff on everything from safety protocol to cleaning methods; janitorial uniforms cleaned and ironed. We delivered hundreds of vacuum cleaners, trash barrels, and cleaning supplies. The transition was a huge success. GMG made drastic improvements to the cleanliness of the buildings, which were previously filthy, and received nothing but compliments from the utility company for our expert handling of all 50 sites.